• Volkswagen

Myers Volkswagen

501, 2500 Palladium Dr,
Directions Ottawa, ON K2V 1E2

  • Sales: (888) 334-0332
  • Parts: (613) 592-8484

VW Information

TDI Customer Claims Process Video


Official Information Website Includes:


- Updated Information on the Volkswagen/Audi 2.0-Litre TDI Emissions Settlement Program in Canada
- FAQ Section
- Sign Up to receive updates
- Vehicle Look-Up Search

What Happened?

Software installed on some of our vehicles permitted deviations in nitrogen oxide emissions (NOx) performance depending on whether the vehicle was running during a regulatory compliance-related test cycle or running outside the test cycle during normal road use. No one in Canada is responsible for what occurred.

Cars Affected

 

Safety & Environment

As the EPA and Environment Canada have both verified, this issue relates to Emissions only. The safety of the vehicles is not affected.

Myers Volkswagen Location

Myers Volkswagen

501, 2500 Palladium Dr,
Directions Ottawa, ON K2V 1E2

  • Phone: (613) 592-8484

Hours

  • Monday: 9:00 AM - 9:00 PM
  • Tuesday: 9:00 AM - 9:00 PM
  • Wednesday: 9:00 AM - 9:00 PM
  • Thursday: 9:00 AM - 9:00 PM
  • Friday: 9:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 5:00 PM
  • Sunday: Closed