TDI Customer Claims Process Video

January 30 2018, Myers Volkswagen

Visit the Official Informational Website 

Official information website includes:

Updated information on the Volkswagen/Audi 2.0-Litre TDI emissions settlement program in Canada
FAQ section
Sign up to receive updates
Vehicle look-up search

What Happened?

Software installed on some of our vehicles permitted deviations in nitrogen oxide emissions (NOx) performance depending on whether the vehicle was running during a regulatory compliance-related test cycle or running outside the test cycle during normal road use. No one in Canada is responsible for what occurred.

Car Affected

Make Model Year
Volkswagen Jetta TDI  2009-2015
Volkswagen Jetta Wagon TDI 2009
Volkswagen Golf TDI  2010-2013, 2015
Volkswagen Passat TDI 2012-2015
Volkswagen Beetle TDI 2013-2015
Volkswagen Golf Wagon TDI 2010-2014
Volkswagen Golf Sportwagon TDI 2015
Volkswagen Touareg  2009-2016

Safety and Environment 

As the EPA and Environment Canada have both verified, this issue relates to Emissions only. The safety of the vehicles is not affected.

We work to make things right.

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